CyberAttacks, Outages and Disruption
WhatsApp has suffered its second major outage recently. Rumours, which spread fast and go viral, did more to damage businesses in Bengaluru than the ransomware attack itself, which is feared to have infected over two lakh computers across 150 countries. Wary of carrying out online bank transactions, customers and businesses are postponing digital payments. Businesses, which were just recovering from demonetization, suffered again. Even banks are under pressure as customers are lining up to withdraw cash from the counter.
This sort of disruption will become a major concern as more and more services go online.