Product Recalls in the IoT Digital Economy: Total Recall
Product recalls will never be the same again in the digital age with smartphones, IoT products and driverless cars. Now software updates will disable products that need to be recalled.
Samsung Electronics has said that a software update for Galaxy Note 7 smartphones will be released mid-December in the United States preventing them from charging and functioning as mobile phones, rendering them useless, reports Times of India. The smartphone maker said that more than 93 percent of all recalled Galaxy Note 7 devices had been returned as a part of its exchange program in the United States.
Samsung has said there has been no incident with regard to Galaxy Note 7 in India as not even a single unit of the device was sold in the country. The U.S. Transportation Department and other agencies in October ordered Galaxy Note 7 owners from carrying the devices or stowing them in checked baggage during flights following reports of fires in replacement Note 7 devices. However, Verizon Communications said it would not take part in the update because of the added risk this could pose to Galaxy Note 7 users that do not have another device to switch to.